Business and Communicative English question paper (HSS 101) from BUTEX affiliated colleges' 2019 Level-1 Term-I finals. Questions include intercultural awareness, non-verbal language importance, mass media uses, communication barriers, and complaint letter writing.
Level-1 Term-I, Final Exám-2019
Subject: Business and Communicative English (Code: HSS 101)
Time: 3.0 Hrs. Full Marks: 72
(Use separate answer script for Part: A and Part: B)
(All parts of a question must be answered consecutively)
Part: A
(Answer any three questions)
1. (a) What is culture? Briefly discuss the importance of intercultural awareness in business communication.
(b) What is interpersonal communication? Show the differences between interpersonal and intrapersonal communication.
[6+6=12]
2. (a) What is nonverbal language? Why is it so important in business communication?
(b) What is mass communication? Briefly discuss different uses of mass media in business communication.
[6+6=12]